Consumers care a lot about their privacy. They worry first and foremost about the safety of their assets and the safety of their family members and loved ones. They worry about identity theft and about having their credit card numbers and bank accounts hacked into and compromised. The next thing they are concerned about is losing their mobile phones and all the data that it contains—both because it’s inconvenient to lose all that information and also because it might fall into the wrong hands.
Now, increasingly, people—both in their consumer and professional roles—also worry about being spied on, wiretapped, or placed under surveillance without their knowledge. What more and more people are now beginning to realize is that the mobile phones to which they entrust their lives are actually tracking their whereabouts as they move around during the day. Many people find this profoundly disturbing. So they take actions that they believe will limit the ability of others to spy on them or to gather data about their daily routines by monitoring their location throughout the day. What most people don’t realize is that even if they have location services or GPS turned off, your phone location is still being monitored. What many people also aren’t conscious of is that many of the mobile apps they use and love are tracking their locations and sending that information to advertising services’ databases where that information is stored and used to target relevant ads. (If you frequent Starbucks, maybe you’ll be interested in an offer for Peets coffee; if you work out at one gym, maybe you’ll be open to a promotion for another fitness center.)
Are You Tracking Your Customers’ Locations?