The recent buzz about the Verizon/Motorola/Google (An)Droid vs. Apple/AT&T/et al iPhone has revolved around two customer-critical issues and one supplier-critical one (can you guess which is which?):• Which device+network combo meets customers' usability requirements?
• Which brand evokes the most loyalty?
• Which ecosystem will attract the most apps?
As pundits review and early adopters swarm, I've been noticing a few patterns in the dialog. It's not about the device. Sure, everyone comments about display resolution, keyboard quality (or lack thereof), industrial design, and user interface. But there are also provocative wars of words (and maps) about network availability (in the U.S.—other countries have more pervasive mobile networks than ours). These are the initial barriers to adoption. Do I like it? Can I use it?