We love writing case studies! That’s one way we learn what works and what doesn’t and why. Here are a few of our favorites for you to enjoy this month:
Culture Nurtures Innovation at Luck Stone
How Values-Based Leadership Fosters Innovation in a 90-Year Old Company
by Patricia Seybold, April 25, 2014- Why Alaska Airlines Considers Mobile Development a Core Competency
Speed Up Improvements in Customer Experience through Mobile
by Patricia Seybold, February 21, 2013 - The Evolution of African Rural University
Co-Designed by Its Faculty, Students, and End-Customers (People the Grads Will Serve)
by Patricia Seybold, April 11, 2013 - Agilent’s Virtuous Circle of Personalization
Customer Experience, Content Strategy, and Marketing Automation Create a Machine that Drives Customer Engagement
by Susan Aldrich, August 7, 2013 - BuzzCar—Peer-to-Peer Car Rental
Building a Platform for Participation for a “Peers Inc.” Business Model
by Patricia Seybold, October 11, 2012 - Why the Healthcare.gov Insurance Exchange Bombed
Policy Makers Insisted on a Customer-Unfriendly Workflow
by Patricia Seybold, November 7, 2013
Do you have a good story you’d like us to write? Let us know.
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